MTN Nigeria said it is aware that there has been a service outage and its engineers are working to get it resolved.
At about 1:39 pm on Wednesday, MTN customers across Nigeria started witnessing disruptions in both voice and data services.
But the country’s biggest telecom service provider said in a statement on Wednesday that it regrets any inconvenience resulting from the outage.
MTN blamed the network outage on multiple fibre cuts.
The telecom company said on its verified X handle, “Dear Customer, you have been experiencing challenges connecting to the network due to a major service outage caused by multiple fibre cuts, affecting voice and data services.
“Our engineers are working hard to resolve this with services gradually being restored in some areas.
“We apologize for the inconvenience and ask for your patience & understanding as the team works to restore full service as soon as possible.”
The development coincided with the deadline set by the Nigerian Communications Commission for network providers to disconnect phone lines that are not linked with the National Identification Number (NIN).
MTN subscribers suffered untold telecommunication glitz until at about 10pm Wednesday night when they breathed fresh air by being able to communicate with their contacts.
0 Comments